936jl Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to all players and visitors who access the 936jl platform — including the website and mobile app — from the Philippines. By creating an account or using any part of the platform, you acknowledge that you have read and understood how your personal data is handled as described in this policy.

936jl is an online gaming and sports betting platform serving Filipino players. All data processing described in this policy relates to users in the Philippines and is handled in accordance with applicable data privacy principles.

2. What Personal Data We Collect

We collect personal data in a few different ways — some of it you provide directly when registering or using the platform, and some of it is gathered automatically as part of normal platform operation.

Information you provide directly:

• Full name and date of birth (for identity and age verification)
• Mobile number and email address
• Government-issued ID details (for KYC verification)
• Payment details — e-wallet reference numbers and bank account information used for deposits and withdrawals
• Account login credentials (stored securely — passwords are hashed and never stored in plain text)
• Any correspondence you send to our support team

Information collected automatically:

• Device type, operating system, and browser information
• IP address and general location data
• Session data — pages visited, time spent, and actions taken on the platform
• Betting and gaming activity logs, including bets placed, games played, and transaction history
• Cookies and similar tracking technologies (see Section 7)

3. Why We Collect Your Data

Every piece of data we collect has a specific purpose. We do not collect information we don't need, and we do not use your data for purposes beyond what's described in this policy without your knowledge.

4. How We Protect Your Data

Data security is taken seriously at 936jl. All connections to the platform — whether through the website or the mobile app — are encrypted via SSL/TLS. This means that data transmitted between your device and our servers is protected against interception.

Account access is secured with OTP (one-time password) verification. This adds a second layer of protection so that even if someone else obtains your login credentials, they cannot access your account without the OTP sent to your registered mobile number.

Passwords are hashed using industry-standard methods and are never stored in a form that allows them to be read directly. Payment details submitted during transactions are handled through secure payment channels and are not retained on our servers in full.

Our internal systems are accessible only to authorised staff with a legitimate need to process your data. Access logs are maintained and reviewed regularly as part of our security practices.

5. Who We Share Your Data With

936jl does not sell your personal data to third parties. Your information may be shared only in the following limited circumstances:

• Payment processors: Transaction data is shared with the relevant payment service (GCash, Maya, or your bank) to process deposits and withdrawals. These parties handle your data under their own privacy policies and applicable regulations.
• KYC and identity verification services: Your ID and personal details may be processed by a third-party verification provider to complete the KYC process required for account activation.
• Platform technology providers: Certain technical functions of the platform — such as game delivery and analytics — involve third-party technology partners who may process limited data as part of providing those services.
• Legal and compliance requirements: We may disclose your data where required by Philippine law, a court order, or in response to a valid request from a government authority.

In all cases, we only share the minimum data necessary for the stated purpose and require that third parties handle your data responsibly.

6. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards to fulfil our compliance, legal, and dispute resolution obligations. Specific retention periods vary depending on the type of data:

• Account and identity data is typically retained for the duration of your account and for a period after closure to meet regulatory and legal requirements.
• Transaction records are retained for the period required under applicable financial recordkeeping obligations.
• Support correspondence is retained for as long as it may be relevant to ongoing or potential disputes.

When data is no longer required, it is deleted or anonymised in a secure manner.

7. Cookies and Tracking Technologies

The 936jl platform uses cookies and similar technologies to support platform functionality and improve the user experience. Cookies are small data files stored on your browser or device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — including session management and login state. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform so we can improve the experience. Data collected is aggregated and does not identify you personally.
• Preference cookies: Used to remember settings like language and display preferences.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the platform function.

8. Your Rights as a Data Subject

As a player on the 936jl platform, you have rights over your personal data. You may request the following at any time by contacting our support team at [email protected]:

• Access: A copy of the personal data we hold about you.
• Correction: Correction of any inaccurate or incomplete personal data in your account.
• Deletion: Deletion of your personal data, subject to our legal retention obligations.
• Objection: Objection to certain types of data processing, where applicable.
• Account closure: Closure of your account and cessation of new data collection, subject to completion of any outstanding transactions or verification processes.

We will respond to data rights requests within a reasonable timeframe and may ask you to verify your identity before processing the request.

9. Changes to This Policy

936jl may update this Privacy Policy from time to time to reflect changes in our data practices or applicable requirements. When significant changes are made, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after an update constitutes your acceptance of the revised policy.

If you have questions about this policy or how your data is handled, please reach out to our support team at [email protected]. We're available around the clock.